Reviews
I do not know the names of the people who are helping me today, but with the appointment, I got my real ID in less than 15 minutes! Even the lady at the door and the first window was very nice
Great experience every time. Made an appointment. Got there at 8:48 and left at 9:32 am. (Appointment for Real ID only). Staff was nice and promt. Didn't give me the run around. I'm a happy gal! Thank you for giving me a great experience as always and for all you do.
Quick and easy. Definitely have an appointment though. Staff were nice. Not a long wait.
This DMV always gave me the best experience. Very kind staff, patient, helpful and knowledgeable. I just moved back to LA city and I miss this DMV so much! I may make trips when I have to handle business because this is literally one of the best DMV’s I’ve been to in SoCal!
The Arleta DMV has a courteous staff, but I strongly recommend scheduling an appointment through the DMV portal. I had an appointment and was able to process my Real ID promptly. Without an appointment, the in-person waiting line can be excessively long. Planning ahead with an appointment ensures a smoother experience at this location.
Came here for driving test. So much quicker than other DMVs I went and during the driver’s test I got a nice woman and she told me to do couple of turns and it was so short I thought I failed but no I had two mistakes and I passed.
I got what I needed done! I was waiting in line noticing seniors standing in line in the hot sun. There should be a awning with bench seats underneath for seniors. There’s room by the wall and bushes for benches because the long wait as some seniors are on canes or crutches. Protection from the 110 degree heat outside a awning is needed.
Customer service was excellent and the person that helped me went above and beyond with my drivers license renewal. She was very knowledgeable and her customer service skills were on point! I was there for about 45 minutes for the entire process but was definitely worth it. I left Arleta DMV knowing that I had taken care of all my needs. Please continue to provide this excellent care for the community. Thank you again for your hard work!!
Even if lines are long, service is pretty fast. This is a small branch but every station is duplicated, so waiting times are actually a lot shorter than it may appear.
Some of the employees have a personality and and friendly and some not so much. After seeing what they deal with I can kind of understand... All I ask is to help male things go by as easily as possible
Had a great experience today - everything was smooth and efficient. Did not come across one grumpy employee, as I usually do when going to a DMV office.
Best DMW in California. The lady at the window was very nice and helped us. I pass my driver exam . My Inspector Jeff was professional and explained everything to me before the exam. I passed my driving test. I was very nervous but he was very calm and didn't pressure me. Thank you so much for your hard work
Friendly staff. The appointment and non-appointment process for visitors could be made more clear by placing better signage in front of the entrance.
I took my behind-the-wheel test here, and it went very well! The examiner I had was nice and chill, and she only spoke to give me instructions. It made the test less daunting. The test was about 15 mins, but it went by fast. The route I went on was mostly residential streets. I ended up passing. Would recommend taking it here!
In and out in less than an hour. Saw people that work there smiling. Restroom clean, plenty of parking. My registration was complicated but was handled quickly and professionally. Very satisfied.
Recommend taking your driving test at this location, if you get Angie your in good hands . Very nice and ease . I passed my driving test . Do your self a favor and book your driving appointment here. You won't regret.
Fastest time ever spent in a DMV. Waited like 10-15 mins to get in the door and maybe 3 mins in my chair for the window teller. I also made an appointment and showed up 15 mins early. So idk if that helped or my reasons for being there but yeah I'm happy it didn't take hours
I was very surprised at how fast their service lines go and how friendly the staff was. I will go back to the DMV in Arleta. Very good experience. I recommend it. There were very few in line and enough staff to help out.