Reviews
Big improvement on waiting time. most of the operations has been move online (check before coming in). so it allow smoother wait and operation. 45 minutes to get my DP plates from the wait in line to the counter.
Priscilla deserves a raise!!!! She genuinely made the dmv protocols more comprehensive and helped me greatly. Thank you ma’am! Genuine positive energy should always valued!
Bryant H was incredibly helpful and patient during my visit. He took the time to explain everything clearly and even offered valuable advice, making the entire process much smoother. It was refreshing to have such a positive experience at the DMV, and I can honestly say he’s the best agent I’ve encountered. Highly recommend!
The security guard(guy) was gracious. It took about an hour and a half to get the camera shot, but it was understandable given the number of people waiting.
As much as I don’t like dealing with DMVs, this one pleasantly took me by surprise. I just moved across the country, and to get my CA driver’s license, I applied online and uploaded whatever documents I could online for a Real ID. One got rejected due to a scanner issue on the DMV side, but it was accepted in person. I also booked a Real ID appointment online. Everyone who helped me at this DMV was very nice. Jordana was absolutely delightful, friendly, and helpful. Thank you for helping me settle into my new home state.
Went in for my parents to get their IDs. Did the application online and had an appt. The lady security guard was so helpful with my parents and the staff were patient and kind. Was a fast and pleasant experience.
I usually dread going to the DMV, not this time! I had filled out everything online and made an appt. Richard was amazing helping me the entire way. Got me in and out real quick! Make sure to have everything prior to going to the DMV
I've taken the longest at this DMV when compared to other DMVs in the valley. The DMV personnel were respectful and cordial during my latest visit, which I was not expecting from prior experience. It took about an hour and 20 minutes to get my number and then another 20 minutes to be called. I'll probably go to other DMVs just so that I can receive more expedited service, but otherwise, the service was not bad.
Had an excellent experience at the Van Nuys DMV. I made an appointment but got there early in the hopes of finding a window (I had to get back to work.) Magic happened and Vanessa had an opening and was able to do everything I needed to get a RealID in less than 10 minutes! Seriously, she was nice, professional, and super fast! How often can you say that about the DMV?
Amazing DMV for passing a behind-the-wheel test. 3 out of 4 instructors are the nicest people. Very calm and reasonable. Routes they take are easy, and there are only 2 speed limits you have to pay attention to.
Amazing DMV for passing a behind-the-wheel test. 3 out of 4 instructors are the nicest people. Very calm and reasonable. Routes they take are easy, and there are only 2 speed limits you have to pay attention to.
Wonderful experience at a DMV for the first time in my life, quick, helpful, informative, and great customer service all thanks to Brian helped me on window 12 I believe. I’ve always had horrible customer service at any DMV including this one in the past, but today was not one of those days. Thank you you so much Brian for your help
This location has a super nice and helpful staff which is definitely a plus, but the process is poorly organized . No clear instructions, people are everywhere; visitors help out each other , advising on where to go for your next step. The lines move relatively quickly though.
I love this DMV location they have a kiosk for registration renewals, easy to use within 5 minutes walk out with your new tags. Like all DMV offices it's got that vibe but they do a great job.
Make sure to make an appointment! It will be so much easier. You can get things down faster that way. Note If you're paying with a card for anything that requires payment there is a small fee attach to it.
I had a great experience at this DMV. I took my written motorcycle test and the representatives were all nice and super helpful. They could use some upgrades in their building and software systems but overall it is the first time I can say the service was great at a DMV.